ContactPoint 360

About ContactPoint 360

ContactPoint 360 is a global leader in customer experience (CX) and business process outsourcing (BPO), founded in 2007 in Ontario, Canada. The company operates nine contact centers worldwide and employs over 5,000 staff, supporting more than 31 languages. With a strong emphasis on a people-first culture, ContactPoint 360 promotes empathy and collaboration, maintaining a workforce with 60% women representation.