Fusion CX

About Fusion CX

Fusion CX, co-founded in 2004 by Pankaj Dhanuka and Kishore Saraogi, is a global leader in business process management and customer experience outsourcing. With over 33 years of industry experience, the company operates in 15 countries through more than 30 service delivery centers, employing over 20,000 professionals to serve a diverse client base of over 250 companies. Fusion CX aims to redefine customer experiences by combining human expertise with AI-driven technology for seamless, omnichannel support.