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Mass Markets

About Mass Markets

Mass Markets is a prominent provider of domestic contact center services in the United States, established in 2003 and headquartered in Iowa City. The company specializes in both inbound and outbound customer service solutions, leveraging advanced technology and a skilled workforce across multiple U.S. locations. This setup allows Mass Markets to deliver high-quality service without the complications of time zone differences.

Min project size

50,000+

Hourly rate

50 / hr

Employees

240

Locations

United States

Year founded

Founded 2003

Service Lines

Consulting30%
Implementation25%
Support & Maintenance20%
Training15%
Custom Development10%

Leadership Team

E

Eric Kiddoo

Owner of Elite Loyalty - Combat Sports Management Former Co-owner

A

Aric Birchmier

Vice President

D

Dan Kobylanski

Chief Technology Officer

L

Ling Ding

Chief Financial Officer

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