About De Onderzoekfabriek
The team of the Onderzoekfabriek does everything to improve the customer experience together with you. You can see what the customer is experiencing through mystery investigations. This is also called the customer journey. First a joint action plan is drawn up and then customer loyalty is analyzed. Via online software you can view the results of these surveys 24 hours a day via easy and clear reports.
Min project size
50,000+
Hourly rate
50 / hr
Employees
9
Locations
Netherlands
Year founded
Founded 2011
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