About Mystery Shoppers
Mystery Shoppers Ltd (MSL) is a family-run business founded in 1991 by Paul Grafton. Based in London, with additional operations in Holsworthy, Devon, and a partner office in Bulgaria, MSL specializes in performance improvement, customer satisfaction research, and employee engagement across various industries. The company has established itself as a leading provider of mystery shopping services in the UK and Ireland, employing between 51 to 200 people.
Min project size
50,000+
Hourly rate
50 / hr
Employees
110
Locations
United Kingdom
Year founded
Founded 1991
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