About The Paisley Group
The Paisley Group is a top independent research and quality assurance firm serving customer contact centers in all industries. Paisley has earned a reputation for accurate, objective and actionable results during their 25 years in business, maintaining long-standing relationships with several Fortune 100 companies. Paisley looks at social media, survey results, and contact center interactions to create a full picture of customer perception. Contact monitoring and mystery shopping are used to gauge performance quality.
Min project size
50,000+
Hourly rate
50 / hr
Employees
9
Locations
United States
Year founded
Founded 1987
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