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ESG

About ESG

ESG (Customer Success as a Service®️) is a consulting firm based in Cincinnati, OH, with an additional office in Denver, CO. The company specializes in enhancing customer success strategies for subscription-based businesses. With over 20 years of experience, ESG partners with organizations to reduce churn, improve retention, and accelerate customer value realization through its proprietary Customer Success as a Service® (CSaaS) model.

Min project size

50,000+

Hourly rate

50 / hr

Employees

54

Locations

United States

Year founded

Founded 2002

Service Lines

Consulting30%
Implementation25%
Support & Maintenance20%
Training15%
Custom Development10%

Leadership Team

B

Ben Pas

Co - Founder of ESG

D

Daniel Harris

Co - Founder of ESG

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