Contact Center Management
Gladly
Contact Center Management
Installs
145
Description
Gladly is a customer service platform designed for enterprise retailers. It enables users to improve customer engagement, communicate across channels, and optimize customer satisfaction. Features include natively built-in voice, IVR, self-service, and chat support, customer profiles, conversation timelines, automatic agent assignment, knowledge base, credit card payment and masking (through messaging channels), task management, purchase history analysis, CSAT system integration, and multi-lingual capability.
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Companies Currently Using Gladly
| Company Name | Website | Address | City | Zip | Employee Range | Top Level Industry | Sub Level Industry | Revenue (USD) | Phone |
|---|---|---|---|---|---|---|---|---|---|
| Altitude-sports.com | altitude-sports.com | 90 Rue Beaubien O #601 A | Montreal | H2S 1V6 | From 50 to 199 | Retail | "Flowers, Gifts & Specialty" | "From $10,000,000 to $49,999,999" | (514) 495-1111 |
| Fashion Nova | fashionnova.com | 2801 East 46th St | Vernon | 90058 | From 500 to 999 | Retail | Apparel & Accessories | "From $1,000,000 to $9,999,999" | |
| tentree | tentree.com | 204-1945 Scarth St | Regina | S4P 2H1 | From 10 to 49 | Retail | Apparel & Accessories | "From $10,000,000 to $49,999,999" | (800) 535-2610 |
| Brooklinen | brooklinen.com | 81 Prospect St | Brooklyn | 11201-1473 | From 10 to 49 | Retail | "Flowers, Gifts & Specialty" | "From $10,000,000 to $49,999,999" | (718) 269-4079 |
| Rhone | rhone.com | 484 Pacific St | Stamford | 06902-5817 | From 10 to 49 | Retail | Apparel & Accessories | "From $10,000,000 to $49,999,999" | (203) 772-5420 |
Firmographics of Companies using Gladly
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# Employees
Revenue (USD)
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