Contact Center Management

Five9

Contact Center Management
Installs

4508

Description

Five9 is a suite of cloud-based contact center solutions designed for call center agents. These products enable users to determine customer intent and suggest actions, add notes to CRM databases, facilitate resolution, track interaction progress from submission to resolution, handle message-based interactions (chat, SMS, social), and view a consolidated directory of agents and subject matter experts. Solutions include Five9 Agent Assist, Five9 Global Voice, Five9 Inbound Voice, Five9 Digital Customer Engagement, and Five9 Agent Desktop.

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Companies Currently Using Five9

Company Name Website Address City Zip Employee Range Top Level Industry Sub Level Industry Revenue (USD) Phone
AbbVie abbvie.com 1 N Waukegan Rd North Chicago 60064-1802 "Above 10,000" Healthcare Biotechnology "Over $1,000,000,000" (847) 932-7900
Vivint vivint.com 4931 N 300 W Provo 84604 "Above 10,000" Technical Computer Hardware Manufacturers "From $500,000,000 to $999,999,999" (801) 377-4116
AdventHealth adventhealth.com 900 Hope Way Altamonte Springs 32714 From 200 to 499 Healthcare Hospitals & Clinics "Over $1,000,000,000" (407) 357-1000
Zoom zoom.us "55 Almaden Blvd, Suite 600" San Jose 95113 "From 5,000 to 9,999" Technical Software Manufacturers "Over $1,000,000,000" (888) 799-9666
Nestle nestle.com Ave. Nestle 55 Vevey 1800 "Above 10,000" Manufacturing "Food, Beverages & Tobacco" "Over $1,000,000,000"

Firmographics of Companies using Five9

Locations
# Employees
Revenue (USD)
Industry

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