Description

Lookback is a customer research platform designed for website builders, application developers, and research organizations. It enables users to communicate with customers through interviews and screen sharing options; test applications and websites from any location; collect product, website, or prototype feedback; capture screen touches; access session recordings from a cloud-based platform; create highlights and download verbatim research sessions through AWS functions. Features include participant management, collaboration tools, a centralized dashboard, project management, and mobile applications for Android and iOS devices.