Contact Center Management
Microsoft Customer Care Framework
Contact Center Management
Installs
1039
Description
Microsoft Customer Care Framework (CCF) is a desktop-based framework designed for medium to large enterprises. It enables users to improve customer experience by providing the right mix of agent and self-service offerings as well as it offers consistency of information and continuity of sales and service experiences across the choice of interaction channels to achieve strategic value and differentiation. Components include agent desktop, application integration framework (AIF), and hosted application toolkit (HAT).
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Companies Currently Using Microsoft Customer Care Framework
| Company Name | Website | Address | City | Zip | Employee Range | Top Level Industry | Sub Level Industry | Revenue (USD) | Phone |
|---|---|---|---|---|---|---|---|---|---|
| Premier Federal Credit Union | premierfcu.org | 1400 Yanceyville St | Greensboro | 27405-6930 | From 50 to 199 | Finance | Banking | "From $50,000,000 to $99,999,999" | (336) 370-1286 |
| North Tees & Hartlepool NHS Foundation Trust | nth.nhs.uk | Hardwick Road | Stockton-on-Tees | TS19 8PE | "From 5,000 to 9,999" | Healthcare | Hospitals & Clinics | "From $200,000,000 to $499,999,999" | |
| Avid Technology | avid.com | 75 Blue Sky Dr | Burlington | 1803 | "From 1,000 to 4,999" | Technical | Software Manufacturers | "From $200,000,000 to $499,999,999" | (978) 640-6789 |
| MIRATECH Corporation | miratechcorp.com | "420 S 145th East Ave, Ste A" | Tulsa | 74108-1305 | From 50 to 199 | Manufacturing | "Plumbing, HVAC & Climate Control Equipment" | "From $10,000,000 to $49,999,999" | (918) 622-7077 |
| Triarii Research | triarii-research.com | Netanya | Unknown | Business Services | Information & Document Management | "From $1,000,000 to $9,999,999" |
Firmographics of Companies using Microsoft Customer Care Framework
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# Employees
Revenue (USD)
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