Customer Relationship Management (CRM)
NICE CX Analytics
Customer Relationship Management (CRM)
Installs
414
Description
NICE CX Analytics, formerly Nexidia Analytics, is an AI-powered omnichannel contact center interaction analytics solution designed for customer experience and support professionals. It enables users to identify trends and root causes across voice, text, and digital interactions; sort, search, analyze, and cross-reference multi-channel data in a single repository; automatically surface critical insights and focus decisions; and unearth pain points related to process issues, product defects, and agent training issues. Features include pre-built analytic categories and business intelligence dashboards and reports, AutoDiscovery, and AI sentiment analytics.
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Companies Currently Using NICE CX Analytics
| Company Name | Website | Address | City | Zip | Employee Range | Top Level Industry | Sub Level Industry | Revenue (USD) | Phone |
|---|---|---|---|---|---|---|---|---|---|
| First Republic Bank | firstrepublic.com | 111 Pine St | San Francisco | 94111 | "From 5,000 to 9,999" | Finance | Banking | "Over $1,000,000,000" | (415) 392-1400 |
| TOTAL | totalenergies.com | T Otalenergie Se La Defense 6 2 Place Jean Millier | Courbevoie | 92400 | "Above 10,000" | "Energy, Utilities & Waste Treatment" | Oil & Gas Exploration & Services | "Over $1,000,000,000" | |
| Origin Energy | originenergy.com.au | 610 Oconnell St | Sydney | 2000 | "From 5,000 to 9,999" | "Energy, Utilities & Waste Treatment" | "Electricity, Oil & Gas" | "Over $1,000,000,000" | |
| MWM | mwm.net | 490 Prospect St | Salem | 44460-2627 | "From 1,000 to 4,999" | Manufacturing | "Industrial Machinery, Supplies & Equipment" | "From $50,000,000 to $99,999,999" | (330) 337-6127 |
| Evalueserve | evalueserve.com | Schutzengraben 20 | Schaffhausen | 8200 | "From 1,000 to 4,999" | Technical | Software Manufacturers | "From $200,000,000 to $499,999,999" |
Firmographics of Companies using NICE CX Analytics
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# Employees
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