Description

Aptos CRM is a customer relationship management solution designed for customer support and service agents. It enables users to identify, profile, segment, engage, motivate, and reward each customer, create consistent customer experiences across channels that drive visits, sales, enhance loyalty, and nurture campaign effectiveness, track what each customer purchased, returned, viewed, visited, clicked, and liked, uncover hidden gems about purchase behaviors and shopper tendencies, and measure and report the performance of each marketing and loyalty initiative. Features include sales process management, data forecasting, report generation, product recommendation, churn prediction, and revenue optimization.