Contact Center Management
NICE Real-Time Impact
Contact Center Management
Installs
112
Description
NICE Real-Time Impact is a recommendation management engine designed for contact centers. It enables users to access multiple sources of customer information and knowledge bases, manage and ask for regulation-required permissions, suggest products or promotions, and identify sales opportunities by analyzing the customer profile. Features include interaction analysis, data consolidation, agent performance management, metric analysis, and marketing activity analysis.
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Companies Currently Using NICE Real-Time Impact
| Company Name | Website | Address | City | Zip | Employee Range | Top Level Industry | Sub Level Industry | Revenue (USD) | Phone |
|---|---|---|---|---|---|---|---|---|---|
| Masco Corporation | masco.com | 17450 College Pkwy | Livonia | 48152-2300 | "Above 10,000" | Manufacturing | Building Materials & Equipment | "Over $1,000,000,000" | (313) 274-7400 |
| Behr Process Corporation | behr.com | 3400 W Garry Ave | Santa Ana | 92704-6421 | "From 1,000 to 4,999" | Manufacturing | Consumer Goods | "Over $1,000,000,000" | (714) 957-2941 |
| Northern Trust | northerntrust.com | 50 S La Salle St | Chicago | 60603-1003 | "Above 10,000" | Finance | General Financial Services & Insights | "Over $1,000,000,000" | (312) 630-6000 |
| Publicis.Sapient | publicissapient.com | 40 Water St | Boston | 2109 | "Above 10,000" | Technical | Software Manufacturers | "Over $1,000,000,000" | (617) 621-0200 |
| Amdocs | amdocs.com | 625 Maryville Centre Dr. Suite 200 | St. Louis | 63141 | "Above 10,000" | Technical | Software Manufacturers | "Over $1,000,000,000" | (314) 212-7000 |
Firmographics of Companies using NICE Real-Time Impact
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# Employees
Revenue (USD)
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