Contact Center Management

VICIdial

Contact Center Management
Installs

1387

Description

VICIdial is an open-source cloud-based contact center solution designed for calling teams. It enables users to manage custom-built servers optimized for call centers, handle inbound customer service and sales calls, streamline live transfers, navigate web-configurable IVRs and voicemail inboxes, display a script for the agent to read with fields, set a campaign to auto-dial and send live calls to available agents, as well as park the customer with custom music per campaign. Features include blended call handling, predictive dialing, integrated call recording, Telco lines and VOIP trunks, load balancing, FTC compliance, QueueMetrics, and Sangoma Call Progress Detection (CDP) integration.

Get A Quote

Complete the eligibities checklist now and get started with your online application

Companies Currently Using VICIdial

Company Name Website Address City Zip Employee Range Top Level Industry Sub Level Industry Revenue (USD) Phone
KreditBee kreditbee.in Bengaluru Unknown Finance General Financial Services & Insights "From $10,000,000 to $49,999,999"
Affinity Health RSA affinityhealth.co.za "1 Dingler Street, Rynfield, Benoni" Benoni 1518 From 50 to 199 Insurance Insurance "From $10,000,000 to $49,999,999" 27861110033
Primo Dialler primodialler.com 83 Ducie St Manchester M1 2JQ Less than 10 Manufacturing Telecommunication Equipment "From $1,000,000 to $9,999,999" 4.41617E+11
Local Splash - Local SEO Company localsplash.com "10175 Slater Ave, Ste 100" Fountain Valley 92708-4702 From 50 to 199 Technical Software Manufacturers "From $10,000,000 to $49,999,999" (877) 635-6225
Home Choice homechoiceinternational.com 78 Main Road Wynberg Cape Town 7800 "From 1,000 to 4,999" Retail Home Improvement & Hardware "From $200,000,000 to $499,999,999"

Firmographics of Companies using VICIdial

Locations
# Employees
Revenue (USD)
Industry

Related Software

Contact Center Management

IBM Global Process Services

Contact Center Management

VICIdial

Contact Center Management

NICE Real-Time Impact

Software Configuration Management (SCM)

Microsoft Clarity

Stay Updated.