VICIdial
1387
Description
VICIdial is an open-source cloud-based contact center solution designed for calling teams. It enables users to manage custom-built servers optimized for call centers, handle inbound customer service and sales calls, streamline live transfers, navigate web-configurable IVRs and voicemail inboxes, display a script for the agent to read with fields, set a campaign to auto-dial and send live calls to available agents, as well as park the customer with custom music per campaign. Features include blended call handling, predictive dialing, integrated call recording, Telco lines and VOIP trunks, load balancing, FTC compliance, QueueMetrics, and Sangoma Call Progress Detection (CDP) integration.
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Companies Currently Using VICIdial
| Company Name | Website | Address | City | Zip | Employee Range | Top Level Industry | Sub Level Industry | Revenue (USD) | Phone |
|---|---|---|---|---|---|---|---|---|---|
| KreditBee | kreditbee.in | Bengaluru | Unknown | Finance | General Financial Services & Insights | "From $10,000,000 to $49,999,999" | |||
| Affinity Health RSA | affinityhealth.co.za | "1 Dingler Street, Rynfield, Benoni" | Benoni | 1518 | From 50 to 199 | Insurance | Insurance | "From $10,000,000 to $49,999,999" | 27861110033 |
| Primo Dialler | primodialler.com | 83 Ducie St | Manchester | M1 2JQ | Less than 10 | Manufacturing | Telecommunication Equipment | "From $1,000,000 to $9,999,999" | 4.41617E+11 |
| Local Splash - Local SEO Company | localsplash.com | "10175 Slater Ave, Ste 100" | Fountain Valley | 92708-4702 | From 50 to 199 | Technical | Software Manufacturers | "From $10,000,000 to $49,999,999" | (877) 635-6225 |
| Home Choice | homechoiceinternational.com | 78 Main Road Wynberg | Cape Town | 7800 | "From 1,000 to 4,999" | Retail | Home Improvement & Hardware | "From $200,000,000 to $499,999,999" |
