Contact Center Management
osTicket
Contact Center Management
Installs
2196
Description
osTicket is an open source help desk management system designed for small to medium-size organizations. It enables users to receive service inquiries created via email, web-forms, and phone calls into a multi-user, web-based customer support platform, and route the service tickets to the appropriate individual or department. Features include agent collision avoidance, ticket transfers, dashboard reporting, a customized rule set for incoming ticket routing and auto-reply, and a customer support portal.
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Companies Currently Using osTicket
| Company Name | Website | Address | City | Zip | Employee Range | Top Level Industry | Sub Level Industry | Revenue (USD) | Phone |
|---|---|---|---|---|---|---|---|---|---|
| BlackHawk Industrial | bhid.com | 1501 SW Expressway Dr | Broken Arrow | 74012-1773 | From 500 to 999 | Manufacturing | Consumer Goods | "From $500,000,000 to $999,999,999" | (918) 610-4700 |
| Ecori Energia Solar | ecorienergiasolar.com.br | "Av. Juscelino Kubitschek de Oliveira, n 3660" | Sao Jose Do Rio Preto | 15093-225 | From 10 to 49 | Retail | General Retail | "From $10,000,000 to $49,999,999" | |
| BHI Energy | bhienergy.com | "97 Libbey Industrial Parkway, 4Th Floor" | Weymouth | 2189 | "From 5,000 to 9,999" | "Energy, Utilities & Waste Treatment" | "Electricity, Oil & Gas" | "From $500,000,000 to $999,999,999" | (800) 225-0385 |
| Roberts Hawaii | robertshawaii.com | 2283 Hoonee Pl | Honolulu | 96819-2215 | "From 1,000 to 4,999" | Transportation | "Rail, Bus, Commuter & Taxi" | "From $500,000,000 to $999,999,999" | (808) 971-4321 |
| Chattanooga State Community College | chattanoogastate.edu | 4501 Amnicola Hwy | Chattanooga | 37406-1018 | From 500 to 999 | Education | Training | "From $50,000,000 to $99,999,999" | (423) 697-4400 |
Firmographics of Companies using osTicket
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# Employees
Revenue (USD)
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