Description

Qualtrics XM (Experience Management) is a suite of automated and integrated workflow-based research and feedback management platform designed for small, medium, and large-sized organizations. These products enable users to create a customized message with customers, prospects and employees to receive feedback, access prescriptive insights and send recommended actions automatically, trigger actions in CRM, ticketing systems and messaging applications, optimize customer acquisition and streamline customer retention, monitor usage, consumption, and activity across the organization, as well as set up contact frequency rules and control data deletion. Products include Qualtrics Customer XM, Qualtrics EmployeeXM, Qualtrics ProductXM, and Qualtrics BrandXM.