Contact Center Management
Salesforce Service Cloud
Contact Center Management
Installs
20533
Description
Salesforce Service Cloud is a customer service and call center software designed for customer support departments. It enables users to build branded, mobile-responsive portals, streamline workflows and find key articles, topics, and experts to support the agent, respond to customers across a variety of social platforms, and automatically route cases to the appropriate agent. Features include Computer Telephony Integration (CTI), unlimited custom applications, digital channels, live chat, customizable reports and dashboards, and advanced reporting.
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Companies Currently Using Salesforce Service Cloud
| Company Name | Website | Address | City | Zip | Employee Range | Top Level Industry | Sub Level Industry | Revenue (USD) | Phone |
|---|---|---|---|---|---|---|---|---|---|
| Questrade Financial Group | questrade.com | 5700 Yonge St | North York | M2M 4G8 | From 200 to 499 | Finance | Brokerage | "From $50,000,000 to $99,999,999" | (888) 783-7866 |
| Coinbase | coinbase.com | 1209 Orange St | Wilmington | 19801 | "From 1,000 to 4,999" | Finance | Credit Cards & Transaction Services | "Over $1,000,000,000" | |
| Time Warner | wbd.com | 230 Park Ave S Lowr Level | New York | 10003 | "Above 10,000" | Hospitality | "Amusement Parks, Arcades & Attractions" | "Over $1,000,000,000" | |
| PSEG | pseg.com | "80 Park Plz, Ste 3" | Newark | 07102-4195 | "From 5,000 to 9,999" | "Energy, Utilities & Waste Treatment" | "Electricity, Oil & Gas" | "Over $1,000,000,000" | (973) 430-7000 |
| Gilead Sciences | gilead.com | 333 Lakeside Dr | Foster City | 94404-1394 | "Above 10,000" | Healthcare | Pharmaceuticals | "Over $1,000,000,000" | (650) 574-3000 |
Firmographics of Companies using Salesforce Service Cloud
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# Employees
Revenue (USD)
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