Description

ServiceNow Configuration Management Database (CMDB) is a cloud-based enterprise service mapping platform designed for IT infrastructure and digital service data applications. It enables users to optimize and manage taxonomy, format and prenegotiated semantics for exchanged data, leverage the consolidated records with a built-in Now Platform, drive workflow and statistic rules, examine and transform the data for errors automatically, validate data models, attributes and CI relationships on a scheduled basis, as well as identify configuration drifts. Features include compliant optimization, risk optimization, impact analysis, dashboard capability, query management, data validation, VMware vCenter and Microsoft System Centre Configuration Manager integration, change request analysis, and incident management.