Description

Strikedeck is a customer success platform designed for customer success and support professionals. It enables users to create segments based on customer attributes such as profitability, geography, vertical, and utilization, configure health scores based on key customer insights to identify and engage with at-risk accounts, utilize emails, surveys, and Slack to connect with customers, build dynamic views, lists, and reports about the customers, and route the customers to appropriate agents. Features include customer success dashboard, workflow automation, task management, reporting capability, data connectors, and real-time alerts.