Description
UJET is a suite of cloud-based customer service software designed for contact centers. These products enable users to verify customer identities, reach call centers or schedule an agent call directly, redirect calls and chats based on the volume, stop and restart call recordings when handling private or confidential affairs, as well as generate comprehensive reports on key performance metrics. Features include customer satisfaction (CSAT) enhancement, multiple language and location support, integrated customer relationship management (CRM) and workforce management (WFM) tool, single sign-on (SSO) capability, and quality management. Products include UJET Chat and UJETVoice.
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Companies Currently Using UJET
Company Name | Website | Address | City | Zip | Employee Range | Top Level Industry | Sub Level Industry | Revenue (USD) | Phone |
---|---|---|---|---|---|---|---|---|---|
delivery.com | delivery.com | 110 East 59th Street 7th Floor | New York | 10022 | From 200 to 499 | Media & Internet | Information Collection & Delivery | "From $100,000,000 to $199,999,999" | (212) 915-1963 |
Getaround | getaround.com | 55 Green St | San Francisco | 94111 | From 200 to 499 | Consumer Services | Car & Truck Rental | "From $10,000,000 to $49,999,999" | (866) 438-2768 |
Instacart | instacart.com | 50 Beale St | San Francisco | 94105 | "From 1,000 to 4,999" | Transportation | Freight & Logistics Services | "Over $1,000,000,000" | (888) 246-7822 |
CompostNow Inc. | compostnow.org | 706 Mountford St | Raleigh | 27603-1944 | From 10 to 49 | Manufacturing | "Plumbing, HVAC & Climate Control Equipment" | "From $10,000,000 to $49,999,999" | (919) 526-0403 |
Assembled | assembled.com | 700 Alabama St | San Francisco | 94110 | From 50 to 199 | Technical | Software Manufacturers | "From $1,000,000 to $9,999,999" |