Description

Alterian is a customer experience (CX) journey orchestration software designed for marketers and systems integrators. It enables users to visualize actual behavior across the channel, identify breakpoints, and uncover opportunities; manage the delivery of individualized customer experiences in real-time; orchestrate precise customer journeys through relevant real-time messaging; quantify and measure impact business metrics; generate the results for the customer and business metrics. Modules include Alterian Customer Journey Analytics, Alterian Customer Journey Orchestration, Alterian Journey AI, and Alterian Identity Management.