Contact Center Management
Genesys Engage cloud
Contact Center Management
Installs
45
Description
Genesys Engage cloud is an omnichannel customer engagement solution designed for contact centers. It enables users to unify voice and digital channels, analyze and optimize call recordings and workforce management, manage and respond to voice interactions, request a callback from the customer, initiate co-browsing sessions, control custom routing strategies, and capture and report on metrics related to the user experience. Features include Altocloud support, resource management, widget management, DTMF signaling, and email notification management.
Get A Quote
Complete the eligibities checklist now and get started with your online application
Companies Currently Using Genesys Engage cloud
| Company Name | Website | Address | City | Zip | Employee Range | Top Level Industry | Sub Level Industry | Revenue (USD) | Phone |
|---|---|---|---|---|---|---|---|---|---|
| Questrade Financial Group | questrade.com | 5700 Yonge St | North York | M2M 4G8 | From 200 to 499 | Finance | Brokerage | "From $50,000,000 to $99,999,999" | (888) 783-7866 |
| Chubb | chubb.com | Barengasse 32 | Zurich | 8001 | "Above 10,000" | Insurance | Insurance | "Over $1,000,000,000" | |
| TTEC Digital | ttecdigital.com | "3500 American Blvd W, Ste 300" | Minneapolis | 55431-4442 | Unknown | Construction | "Architecture, Engineering & Design" | "From $50,000,000 to $99,999,999" | (952) 831-0888 |
| "Avtex Solutions, LLC" | avtex.com | "3500 American Blvd W, Suite 300" | Minneapolis | 55431 | From 200 to 499 | Technical | Software Manufacturers | "From $50,000,000 to $99,999,999" | (800) 323-3639 |
| Citigroup | citigroup.com | 388 Greenwich St | New York | 10013 | "Above 10,000" | Finance | Banking | "Over $1,000,000,000" | (212) 559-1000 |
Firmographics of Companies using Genesys Engage cloud
Locations
# Employees
Revenue (USD)
Industry