Contact Center Management
Genesys Pulse
Contact Center Management
Installs
307
Description
Genesys Pulse is an employee performance management solution designed for contact center managers and supervisors. It enables users to manage the user interface, track and monitor the progress of outbound campaigns, understand the current status of service level performance, export widget KPIs to CSV format, as well as modify intraday marketing activities. Features include multimedia interaction support, command-line interface, workforce and workload management, Postgre SQL 9.0 support, and widget management.
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Companies Currently Using Genesys Pulse
| Company Name | Website | Address | City | Zip | Employee Range | Top Level Industry | Sub Level Industry | Revenue (USD) | Phone |
|---|---|---|---|---|---|---|---|---|---|
| Visa | visa.com | "One Market Plaza, 5th Floor" | San Francisco | 94105 | "Above 10,000" | Finance | Banking | "Over $1,000,000,000" | (650) 432-3200 |
| Wells Fargo | wellsfargo.com | 420 Montgomery St | San Francisco | 94104-1298 | "Above 10,000" | Finance | General Financial Services & Insights | "Over $1,000,000,000" | (866) 878-5865 |
| Vericast | vericast.com | 15955 La Cantera Pkwy | San Antonio | 78256 | From 50 to 199 | Business Services | "Advertising, Marketing & Public Relations" | "From $10,000,000 to $49,999,999" | (210) 697-8888 |
| Medibank | medibank.com.au | 720 Bourke St | Melbourne | 3000 | "From 1,000 to 4,999" | Healthcare | Insurance & Managed Care | "Over $1,000,000,000" | |
| Grupo Bandeirantes de Comunica��o | uol.com.br | "Av. Brigadeiro Faria Lima, 1384" | Sao Paulo | 01452-002 | From 500 to 999 | Finance | Banking | "Over $1,000,000,000" |
Firmographics of Companies using Genesys Pulse
Locations
# Employees
Revenue (USD)
Industry