Contact Center Management
Genesys (Unspecified Product)
Contact Center Management
Installs
9743
Description
Genesys is a suite of customer experience and call center management solutions designed for contact center agents and managers. These products enable users to record and access common attributes such as caller ID, customer name, and email address, measure, understand, and streamline contact center performance metrics, identify engagement patterns of customer's journey, hold, retrieve, and transfer calls, develop activities with the post-interaction disposition, as well as streamline agent-state management. Products include Genesys Multicloud CX, Genesys Cloud CX, PureConnect, and Genesys DX.
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Companies Currently Using Genesys (Unspecified Product)
| Company Name | Website | Address | City | Zip | Employee Range | Top Level Industry | Sub Level Industry | Revenue (USD) | Phone |
|---|---|---|---|---|---|---|---|---|---|
| Questrade Financial Group | questrade.com | 5700 Yonge St | North York | M2M 4G8 | From 200 to 499 | Finance | Brokerage | "From $50,000,000 to $99,999,999" | (888) 783-7866 |
| Sky Systems Inc. | skysystems.org | 6738 NW 193rd Ln | Hialeah | 33015-2481 | Less than 10 | Technical | Computer Hardware Manufacturers | "Less than $1,000,000" | (305) 300-3712 |
| Kaplan | kaplan.com | 6301 Kaplan University Ave | Fort Lauderdale | 33309 | "Above 10,000" | Education | Specialty Schools & Instruction | "Over $1,000,000,000" | (954) 515-3993 |
| Bouygues Telecom | bouyguestelecom.fr | "32, Avenue Hoche" | Paris | 75008 | "From 5,000 to 9,999" | Telecommunications | Telephony & Wireless | "Over $1,000,000,000" | |
| Flipkart | flipkart.com | "Vaishnavi Summit, 80 Feet Road Koramangala" | Agara | 560034 | "Above 10,000" | Retail | General Retail | "Over $1,000,000,000" | 9.11246E+11 |
Firmographics of Companies using Genesys (Unspecified Product)
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Revenue (USD)
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