Contact Center Management

NICE CXone

Contact Center Management
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953

Description

NICE CXone (formerly Nice inContact CXone) is a suite of cloud-based customer experience management solutions designed for contact centers. It enables users to create customized interactions with customers based on history, context and behavior type, automate routine tasks with AI-powered bots and self-service, match customers to agents using customer data and sentiment, connect customer data using CRM and database integrations, as well as close the loop with customers and transform experiences through unbiased feedback. Solutions include CXone Interaction Channels, CXone Automatic Contact Distributor, CXone Digital Self-Service Contact Center, CXone Guide, and CXone Feedback Management.

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Companies Currently Using NICE CXone

Company Name Website Address City Zip Employee Range Top Level Industry Sub Level Industry Revenue (USD) Phone
Zoom zoom.us "55 Almaden Blvd, Suite 600" San Jose 95113 "From 5,000 to 9,999" Technical Software Manufacturers "Over $1,000,000,000" (888) 799-9666
Gusto gusto.com 525 20th St San Francisco 94107 "From 1,000 to 4,999" Business Services Human Resources & Staffing "From $100,000,000 to $199,999,999" (844) 322-6254
Toyota toyota.com PO Box 259001 Plano 75025-9001 "Above 10,000" Manufacturing Automobiles & Auto Parts "Over $1,000,000,000" (800) 331-4331
Unitedhealth Group unitedhealthgroup.com 9900 Bren Rd E Minnetonka 55343-4402 "Above 10,000" Healthcare Insurance & Managed Care "Over $1,000,000,000" (952) 936-1300
NSC nsc.org 1121 Spring Lake Dr Itasca 60143-3200 From 200 to 499 Government Government "From $50,000,000 to $99,999,999" (630) 775-2213

Firmographics of Companies using NICE CXone

Locations
# Employees
Revenue (USD)
Industry

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