Description
NICE CXone (formerly Nice inContact CXone) is a suite of cloud-based customer experience management solutions designed for contact centers. It enables users to create customized interactions with customers based on history, context and behavior type, automate routine tasks with AI-powered bots and self-service, match customers to agents using customer data and sentiment, connect customer data using CRM and database integrations, as well as close the loop with customers and transform experiences through unbiased feedback. Solutions include CXone Interaction Channels, CXone Automatic Contact Distributor, CXone Digital Self-Service Contact Center, CXone Guide, and CXone Feedback Management.
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Companies Currently Using NICE CXone
Company Name | Website | Address | City | Zip | Employee Range | Top Level Industry | Sub Level Industry | Revenue (USD) | Phone |
---|---|---|---|---|---|---|---|---|---|
Zoom | zoom.us | "55 Almaden Blvd, Suite 600" | San Jose | 95113 | "From 5,000 to 9,999" | Technical | Software Manufacturers | "Over $1,000,000,000" | (888) 799-9666 |
Gusto | gusto.com | 525 20th St | San Francisco | 94107 | "From 1,000 to 4,999" | Business Services | Human Resources & Staffing | "From $100,000,000 to $199,999,999" | (844) 322-6254 |
Toyota | toyota.com | PO Box 259001 | Plano | 75025-9001 | "Above 10,000" | Manufacturing | Automobiles & Auto Parts | "Over $1,000,000,000" | (800) 331-4331 |
Unitedhealth Group | unitedhealthgroup.com | 9900 Bren Rd E | Minnetonka | 55343-4402 | "Above 10,000" | Healthcare | Insurance & Managed Care | "Over $1,000,000,000" | (952) 936-1300 |
NSC | nsc.org | 1121 Spring Lake Dr | Itasca | 60143-3200 | From 200 to 499 | Government | Government | "From $50,000,000 to $99,999,999" | (630) 775-2213 |