Description

Slaask is a SaaS-based customer service application designed for customer support professionals. It enables users to collect, store, and analyze customer interactions; detect the leads' and customers' location; automate the routing of calls to the appropriate agents; manage business status with scheduling; limit the incoming number of inquiries; share files like images and videos to the leads and customers. Features include screen sharing, video chat, Slack integration, feedback surveys, chat backups, multi-lingual support, widget customization, and performance analysis.