Contact Center Management
Vonage Contact Center (VCC)
Contact Center Management
Installs
95
Description
Vonage Contact Center (VCC) (formerly NewVoiceMedia) is a cloud contact center software designed for communications channels. It enables users to integrate technology to meet company and customer needs; engage with customers using omnichannel communication; access reporting features, analytics, and QA tools. Features include CRM integration, SLA optimization, single sign-on (SSO) support, contextualized notification, agent availability, and CC experience integration.
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Companies Currently Using Vonage Contact Center (VCC)
| Company Name | Website | Address | City | Zip | Employee Range | Top Level Industry | Sub Level Industry | Revenue (USD) | Phone |
|---|---|---|---|---|---|---|---|---|---|
| Ebury | ebury.com | St. John's Pl. Easton St. | Buckinghamshire | HP11 1NL | From 500 to 999 | Business Services | Debt Collection | "From $10,000,000 to $49,999,999" | |
| Upserve | lightspeedhq.com | "700 St-Antoine Est, Suite 300" | Montreal | H2Y 1A6 | "From 1,000 to 4,999" | Technical | Software Manufacturers | "From $500,000,000 to $999,999,999" | (514) 907-1801 |
| Associa | associaonline.com | "5401 N Central Expy, Ste 300" | Dallas | 75205-3348 | "Above 10,000" | Real Estate | Real Estate | "From $500,000,000 to $999,999,999" | (214) 953-3009 |
| School Specialty Inc. | schoolspecialty.com | W6316 Design Dr | Greenville | 54942-8404 | "From 1,000 to 4,999" | Business Services | Human Resources & Staffing | "From $500,000,000 to $999,999,999" | (920) 734-5712 |
| google.com | 1600 Amphitheatre Pkwy | Mountain View | 94043 | "Above 10,000" | Technical | Software Manufacturers | "Over $1,000,000,000" | (650) 253-0000 |
Firmographics of Companies using Vonage Contact Center (VCC)
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Revenue (USD)
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