Contact Center Management
Odigo
Contact Center Management
Installs
204
Description
Odigo is an omnichannel customer contact solution designed for contact centers. It enables users to build a practical customer service transformation roadmap with automation and chatbots, identify a caller from voice biometrics through natural language capability, infer intention and context of a customer’s inquiry, as well as resolve complex issues, assess and suggest configurations. Features include Interactive Voice Response (IVR) support, caller detail analysis, call history analysis, KPI dashboard capability, dynamic call routing, call recording, schedule management, and reputation optimization.
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Companies Currently Using Odigo
| Company Name | Website | Address | City | Zip | Employee Range | Top Level Industry | Sub Level Industry | Revenue (USD) | Phone |
|---|---|---|---|---|---|---|---|---|---|
| TOTAL | totalenergies.com | T Otalenergie Se La Defense 6 2 Place Jean Millier | Courbevoie | 92400 | "Above 10,000" | "Energy, Utilities & Waste Treatment" | Oil & Gas Exploration & Services | "Over $1,000,000,000" | |
| MGEN | mgen.fr | "3, Square Max Hymans" | Paris | 75748 | "Above 10,000" | Insurance | Insurance | "Over $1,000,000,000" | |
| IFAG | ifag.com | 15 Campus en France | Puteaux | 49066 | Less than 10 | Education | Colleges & Universities | "From $10,000,000 to $49,999,999" | |
| La Poste TELECOM | lapostemobile.fr | 855 Avenue Roger Salengro | Chaville | 92370 | From 200 to 499 | Telecommunications | Telephony & Wireless | "From $200,000,000 to $499,999,999" | (014) 705-4709 |
| Ministry of Justice | gov.uk | 70 Whitehall | London | SW1A 2AS | "Above 10,000" | Government | Government | "Over $1,000,000,000" |
Firmographics of Companies using Odigo
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# Employees
Revenue (USD)
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